Orders are typically prepared for shipment within 1–3 business days after payment is successfully confirmed.

During holidays, promotional periods or periods of unusually high order volume, processing may require additional time. We appreciate your patience while our team prepares your order.

Delivery time depends on the destination, shipping method, carrier network and local delivery conditions.

Once an order has been dispatched, available tracking information will be provided so you can follow its journey. International shipments may also be affected by customs processing or local carrier delays.

When tracking information becomes available, you can use the tracking number provided with your shipment to check the latest delivery status.

Please allow some time after dispatch for the carrier’s tracking system to register and display the first update.

If your purchase isn’t right for you, eligible items may be submitted for return within 30 days of delivery.

Returned products should be unused, uninstalled and returned with their original packaging and included components. Eligibility remains subject to the conditions stated in our Return Policy.

If an item arrives damaged, defective or different from what you ordered, please contact our support team as soon as possible.

Include your order information and clear photos of the product and packaging when applicable. This helps our team review the issue and provide the appropriate next steps.